Shipping and Returns

What Are Your Shipping Policies?

A nominal charge to cover shipping and handling expenses will be added to orders shipped to our customers. Most orders will be shipped the same business day as ordered. Orders for rush delivery, hazardous material or liftgate delivery are subject to additional charges.

Please make arrangements for unloading of large items. Occasionally we are out of an item; no substitution will be made without customer approval. Back orders are automatic and shipped freight prepaid on stock supply items. Supply orders over $100.00 are delivered free to the Des Moines metropolitan area. Delivery, assembly, and installation services are not included but are available at an additional charge.